Shipping, Return, and Refund Policy

Shipping:

All shipping charged at checkout is considered an initial installment. Once your order is completed, we will package it for shipment and get accurate shipping prices.  At that point, you will be billed separately for the updated shipping costs and your initial payment will be credited toward that amount. All shipping fees, including the additional fees must be paid prior to shipping or the order will not be sent out. 

As a courtesy, we will hold your order for three weeks once you have been notified of final shipping costs. After this point, your order will be returned to our stock and may be sold to another customer. If your order is sold to another customer after this three week grace period, we will remake your order, but it will take a standard 4 to 8 week turnaround time. After three months of no reply after you have been initially notified of a completed order, your order is considered abandoned and will be canceled without refund, with no exceptions. 

Returns:

Due to the seasonal nature of our business, and subjective nature of art, we do not accept returns. 

Refunds:

We do not offer refunds in the event that you no longer want your product, even if it has not yet been delivered. In the highly unlikely event that we are unable to produce your order, we will notify you and offer a refund or transfer of credit toward another order. 

Payment of your order is considered an acknowledgment and agreement to these terms listed above.